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FAQ

What kind of merchandise do you offer ?

Superduperpka.com offers children’s books that help kids overcome fear, learn autonomy and diversity, make good choices, and support emotional bonding. We also offer a plethora of corresponding clothing items and other merchandise. You may review all items @superduperpka.com.

What sizes are available for apparel ?

Sizes vary according to product availability. You are welcome to visit superduperpka.com to learn more.

Can I customize the children’s books with my child’s name on them ?

While customization of books and merchandise is currently not available, it may become something SDPKA considers for future provision.

Is my personal information secure ?

Absolutely! Shopify prioritizes security with encryption, firewalls, and regular security audits. Your data is well-protected. For more details, check out Shopify's Security Practices.

What payment methods do you accept ?

We accept Visa, Master Card, Venmo, Apple Pay, PayPal, American Express, Discover, Meta, Gray, Shop, and Diners Club.

Do you offer international shipping ?

Yes, we offer international shipping for all of your products. 

How long will it take for my order to arrive ?

Delivery may vary depending on your location, but typically orders arrive within 5–7 business days for domestic shipping and 7–10 business days for international shipping.

Can I return or exchange an item if it doesn’t fit or if I change my mind ? 

Yes, we accept returns and exchanges within 30 days of purchase. Please refer to our returns policy for more information on how to initiate a return or exchange.

Are your products made with sustainable materials ?

We strive to offer products made with sustainable materials whenever possible. Please check for more information on the materials used for each item.

Are your children’s books age-appropriate ?

Yes, we curate our children’s book selections to ensure they are age-appropriate for different age groups. You can filter books by age range on our site whenever more books become available.

Can I track my order ? 

Yes. Once your order has shipped, you will receive a tracking number via email to monitor the status of your delivery.

Do you offer discounts for bulk orders ?

Yes. We offer a 20% discount on bundled orders upon subscription with more bundle options coming in the near future.

How can I contact Customer Support if I have a question or issue with my order ?

You can reach our Customer Support team via email atpjkids@superduperpka.com

How Can We Help?

If you still have questions, the answers you’re looking for might be in our help centre. Please feel free to contact our team!

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